Last updated · BizNest by Xujing
Contact support
Email [email protected], or use My feedback in the app's Settings. Include your account email, app version, device model, a description of the issue and the steps that lead to it. Remove private business information from screenshots. Never include your password or verification codes.
Install the Android app
Use the official download section on Android 7.0 or later. If your device asks, allow your browser to install this downloaded app, then turn that permission off afterwards if you no longer need it. Do not bypass a device security warning that you cannot verify; contact us or use the web version instead.
If Android reports that an existing installation has a different signature, do not uninstall it before saving or synchronizing any local drafts and files you need. Contact support for help moving between test, website and store versions.
Email verification and access
Check your email spelling and spam folder. Allow the resend timer to finish before requesting another code, and use the latest code you receive. If delivery continues to fail, contact support. Self-service password recovery is not currently available; contact us if you cannot sign in. Account ownership must be verified before account assistance.
Privacy and deletion requests
Read our Privacy Policy or use the dedicated account and data deletion page. You can email a deletion request without installing the app.